Privacy Policy

At Augustinus Bader Beauty Store, we believe that your wellness journey extends to every aspect of your experience with us, including how we handle your personal information. Your privacy is as important to us as the holistic care we put into our products. This Privacy Policy outlines how we collect, use, protect, and respect your personal data in alignment with our commitment to your overall well-being.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely through our payment partners), billing address, and transaction history. We do not store full payment card numbers on our servers.
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.
• Preferences: Product interests, shopping preferences, and feedback you provide through reviews or surveys.
• Communication Data: Records of your interactions with our customer care team.

2. How We Use Your Information

We use your personal information with the same care and integrity that goes into crafting our products:

• To process and fulfill your orders for our holistic beauty collections
• To provide personalized recommendations based on your interests in categories such as Aromatherapy, Baby & Kids, Bach Flowers, and our Holistic range
• To communicate with you about orders, products, services, and promotional offers
• To improve our website, products, and customer service experience
• To prevent fraud and enhance the security of your transactions
• To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your personal information with the same confidentiality we apply to our proprietary formulations:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or servicing you (payment processors, shipping carriers, IT support), so long as they agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We will share your personal information with third parties when we have your explicit consent to do so.

We do not sell, trade, or otherwise transfer your personally identifiable information to unrelated third parties for their marketing purposes.

4. Data Storage and Security

Your security is our priority, and we implement appropriate technical and organizational measures to protect your personal information:

• We store data on secure servers with limited access
• We use encryption technologies for sensitive data transmission
• We regularly monitor our systems for possible vulnerabilities and attacks
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain legal obligations.
• Restriction: You can request restriction of processing of your personal information.
• Objection: You can object to processing of your personal information in certain circumstances.
• Data Portability: You can request transfer of your personal information to another organization.
• Withdraw Consent: Where we rely on consent to process your personal information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function properly and enable secure transactions.
• Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve its functionality.
• Functionality Cookies: Remember your preferences and settings to personalize your experience.
• Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. International Data Transfers

Reflecting our worldwide shipping commitment (with limited exceptions in some Asian countries and remote locations), your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. While we offer Baby & Kids products, these are intended for purchase by adults.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Augustinus Bader Beauty Store with your personal information. We’re honored to be part of your wellness ritual and remain committed to protecting your privacy with the same dedication we apply to formulating our holistic products.